TERMS OF BUSINESS
Form and Fiber Inc.
The Essentials (concrete and cor-ten steel), Cypress (concrete and cor-ten steel), Boardform, Box (concrete and
cor-ten steel), and Reveal Series Planter Pots are only available directly from Form and Fiber Inc. Please contact a Form and Fiber Inc sales representative directly at (888) 314-8852 or firstname.lastname@example.org
All pricing is quoted in U.S. Dollars, all products are FOB Mabank TX. Prices do not include crating, freight, delivery, or taxes. Applicable taxes will be included in the final order amount, plus packing and crating costs. Please contact Form and Fiber Inc for contract and quantity discount pricing. Prices are subject to change without notice.
A minimum deposit of 50% is required to initiate the production of an order. DEPOSITS ARE NON-REFUNDABLE and receipt of deposit indicates acceptance of the Form and Fiber Inc. Business Terms and Conditions.
Orders are subject to acceptance by Form and Fiber Inc under the terms and conditions herein, in addition to the published price list and acknowledgements. These terms and conditions will prevail when in conflict with the terms and conditions of the purchaser’s purchase order contract.
Purchaser may request additions to the Sales Order. In the event such additions are accepted by Form and Fiber Inc, Form and Fiber Inc shall have the absolute right to revise the prices, dates of delivery, and to add charges for work and materials rendered necessary by such additions.
Quotations will be honored only when quoted by Form and Fiber Inc in writing. No agent or representative is authorized to change prices, terms or conditions of sale without the consent of Form and Fiber Inc. Quotations are for a period not to exceed 30 days unless extended in writing.
Form and Fiber Inc offers customization of size for the Boardform and Box Series Planters. Customization for the Essentials and Reveal Series Planters is only available for quantity orders of twenty (20) or more units. Standard lead times for production do not apply for custom work. Visit www.formandfiber.com to submit a formal inquiry for your custom project.
PRODUCTION LEAD TIME
As each order is produced, production time fluctuates with order volume. Orders are currently shipping within 6-8 weeks of the order date, with shipping time accounted for within the coastal US. Products to be exported outside of the US are subject to longer shipping times.
Once final payment has been received, a Form and Fiber Inc. representative will contact purchaser to confirm shipping method, shipment date, and coordinate shipping payment in full, unless purchaser uses a preferred Freight Forwarder and account. Form and Fiber works with a variety of freight forwarders and will assist buyers in shipping options throughout Texas and the coastal US.
Form and Fiber Inc will make every effort to meet requested shipping and delivery dates. Orders are subject to delay of delivery due to strikes or other labor difficulties, failure or delay of source of supply, transportation difficulties, riot, fire, accident, and compliance with government regulations, Acts of God, or other causes beyond our control.
Orders (or any portions thereof) may be cancelled by Purchaser only with the advance written approval of Form and Fiber Inc. If such written approval is given, Form and Fiber Inc shall retain Purchaser’s deposit and Purchaser shall, if such cancellation is after the shipment date has been scheduled, make payment to Form and Fiber Inc for the balance of the purchase price of products ordered.
STORAGE OF DELAYED SHIPMENTS
A warehouse fee will be charged for completed orders when the shipment is delayed at the purchaser’s request. If the customer cannot accept delivery when product is ready for shipment, we reserve the right to transfer goods to storage. Cost of transfer and storage will be charged to the purchaser and we will deem such transfer as constituting shipment, including invoicing as of date transfer is made.
All sales are made FOB Mabank TX. All Form and Fiber Inc products are carefully inspected and securely packaged prior to the shipment. Once a carrier accepts the shipment for transportation, title to the product is passed to the purchaser and Form and Fiber’s responsibility ceases. Form and Fiber Inc will not accept any claims for freight, warehousing or installation damage. Customers should carefully inspect all merchandise upon arrival and make claims for damage to the carrier immediately. Photograph any freight damage for your own records. Failure to make such claims shall constitute acceptance of the merchandise and waiver any defects, errors or shortages.
No returns will be accepted without the written authorization by Form and Fiber Inc. Unauthorized returns will not be accepted.
TRANSPORT AND INSTALLATION
Due to size and weight of planters, great care should be taken in moving, transporting, and installation. Planters should be kept in an upright position and are best transported using wood pallets with pallet trucks or a forklift for greater distances. Extreme care should be taken to protect planter bases, edges and rims from chipping with use of protective cushioning or moving blankets.
REMOVAL OF PACKAGING FOR UNITS NOT IMMEDIATELY INSTALLED
It is the purchaser's responsibility to make sure they or their employed sub-contractors remove all metal strapping, plastic, cardboard, and foam cushioning from packaged/palletized units, if the units will not be immediately installed. Form and Fiber's does not warrant, nor will replace, manufactured units that have been left idle with metal strapping, plastic wrapping, cardboard, and/or foam protective cushion in tact and exposed to natural weather conditions such as natural sunlight, rain, wind, and salt exposure. Purchaser's failure to remove this packaging in a timely manner can result in the discoloration, marring, and/or surface damage to units.
CLEANING AND MAINTENANCE
Planters should be cleaned on a biannual or annual basis. Use warm, mild soap and water with soft cloth. Do not use wire brushes or high-pressure washers.
All Form and Fiber Inc products are copyrighted under law. Form and Fiber Inc reserves all rights.
All products and designs displayed in Form and Fiber Inc brochure literature, pricelists, product sheets and web pages are strictly the property of Form and Fiber Inc. Rights to manufacture these products reside solely with Form and Fiber Inc. Any kind of reproduction of this property without written consent will be a violation of these rights and pursued with legal action.
The information contained herein is accurate at the time of printing. Please visit the Form and Fiber Inc website for the most current information including pricing, changes in policies, and other relevant information.